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Visitor Information

Visitor Guidelines

Patients have the right to choose who may visit them. In order to promote healing and safety, and limit the risk of infection, inpatients may have up to two (2) visitors at a time.

 

Parking

Visitors should park in the visitor parking lot off High Street on the east side of the hospital campus.

A free parking lot shuttle is available Monday-Friday from 8:00 a.m.-12:00 p.m. in the main entrance parking lot. After parking your vehicle, please call 815-545-8176, and the shuttle will come and pick you up from your parking spot and transport you to the main entrance.

 

2 South and 2 East Inpatient Units:
  • Visiting hours: 8 a.m.-7 p.m.
  • Two (2) visitors are permitted at a time.
  • An adult must accompany children 6-11 years.
  • Children under 6 years are only allowed with special permission.

 

Intensive Care Unit (ICU)
  • Visiting Hours: 8 a.m.-7 p.m.
  • Two (2) visitors are permitted at a time.
  • Visitors must be age 12 years or older.
  • Children under 12 years are only allowed with special permission.

 

Family Birthing Suites:
  • Visiting Hours: 11 a.m.-7 p.m.
  • One (1) support person/significant other is permitted at all times.
  • An additional two (2) visitors are permitted at a time during visiting hours.
  • Visitors must be age 12 years or older; 12-18 years must be accompanied by an adult.
  • Siblings of the new baby are permitted to visit regardless of their age.

 

Outpatient Surgery, Endoscopy, Cath Lab, and Procedures:
  • Up to two (2) support persons age 18 or older are permitted per patient.

 

Special Circumstances
  • Special accommodations may be granted for visiting outside of normal visiting hours, end of life situations, or for visitors under age requirements.

 

Expectations of Visitors:

Having the support of a trusted friend or family member is important to each patient’s healing. A support person can ask questions the patient may not think of, write down information and instructions, and interact with providers and clinical staff.  If you are visiting or accompanying a patient, please help us maintain a safe environment by respecting our visitor guidelines. Visitors who do not adhere to the visitor expectations will be unable to visit.

  • In order to protect our patients, do NOT visit if you are experiencing a fever, sore throat, respiratory illness, diarrhea, rash, influenza, or other signs of illness.
  • Please keep noise levels to a minimal to help maintain a comfortable, private, quiet environment that promotes healing.
  • When visiting a patient in isolation, visitors must wear required personal protective equipment (PPE).
Flowers & Balloons

Flowers and mylar balloons sent to the hospital will be delivered to the patient’s room, with the exception of the ICU. Please do not send latex balloons to any patient. Latex balloons are not permitted anywhere in the hospital for the safety of individuals with latex allergies.

 

Additional visitor information is available in our Patient Guide.